Program

friday,
03.05.2013
9.00 - 11.30 am
 breakfast with backround music
12.00 - 12.20 pm
 opening
12.20 - 13.00 pm "outlook into the future, part 1 - Schmetterling establishes itself"
13.15 - 13.45 pm
1st workshop round
14.00 - 14.30 pm
 2nd workshop round
    workshop themes
 how you can present yourself best in the internet -  
                                          with 4 clicks to the perfect page

all ships and routes of this world -
                                 the new cruise tool of Schmetterling
14.30 - 15.00 pm
 break with some snacks
15.00 - 15.30 pm
 3rd workshop round
15.45 - 16.15 pm
 4th workshop round
    workshop themes
 additional earnings with new sale options  -  
                                                             we show you how
booking flights on an easy way -
                                    with the Schmetterling Consolidator
16.15 - 16.30 pm
  short break
16.30 - 17.30 pm "outlook into the future, part 2 - Sales & Distribution must be prepared"
     lectures
 Ralf Pispers: "travel agencies in the digital world -
                                                        future ways of communication"

Prof. Dr. Steinhauser: "Hotelnavigator meets Schmetterling -
                                          How reviews affect on customer decisions
19.30 - 00.00 pm
 Get together
                                                    sponsored by: Croatia
saturday,
04.05.2013		 08.45 - 09.30 am official opening of the meeting
09.30 - 10.45 am "outlook into the future, part 3 - Intentions of your clients"
     lecture
 Hr. Sülberg: "The future of sales & distribution -
                                                                  sponsored by REWE"
10.45 - 11.30 am podiums discussion
11.30 - 14.00 am lunch & travel fair
14.00 - 14.30 pm 1st workshop round
14.45 - 15.15 pm
 2nd workshop round
   workshop themes
 Galileo as GDS? Stay tuned

MySabre Merlin
15.30 - 16.00 pm 3rd workshop round
16.15 - 16.45 pm
 4th workshop round
   workshop themes
 summer destinations 2013 and switch-over to Germanwings -
                                                                               Lufthansa informs
Cooperation of specialists
17.15 - 18.30 pm   soccer game "the revenge" Schmetterling vs. Leistungsträger
20.00 - 00.00 pm Gala evening - sponsored by RIXOS
sunday,
05.05.2013		 07.00 - 10.00 am breakfast
10.00 - 12.00 am
 "Outlook into the future, part 4 - tips & tricks for practice"
  you can select 3 out of 5 different workshops
    workshop themes you know everything?
                tips & tricks for the Schmetterling Argus Mid- & Backoffice

best practice -
                the "Schmetterling Reisebürobeirat" informs

less input, maximum commission -
                earning money on an easy way with group travelling

flight lateness - and now?
                becoming a lawyer for your clients

  How to reach your customer in a better way -
                effective marketing for everyone
10.00 - 10.30 am
  workshop round 1
10.45 - 11.15 am
  workshop round 2
11.30 - 12.00 am
  workshop round 3
ab 13.00 pm Excursions, time for free disposal, departure